15% OFF
Initial Bed Bug Control Services
Residential and New Customers Only. Call your local branch for details! Excludes Bedding Encasements. Some restrictions may apply and cannot be combined with any other offers. Limit one per household.
Clegg's Careers
We're Looking for More Heroes at Clegg's Pest Control
About this Position / Job Responsibilities:
- Customer Service Reps are responsible for receiving inbound calls from new and existing customers regarding a variety of requests such as: scheduling, billing inquiries, service concerns, general questions
- Answering incoming calls, email, and on-line chat while providing first level support and guidance to our clients.
- Scheduling appointments and creating leads.
- Must have a passion for working with people and providing excellent customer service.
- Ideal candidate must enjoy a challenging, fast-paced, environment that requires multi-tasking and problem-solving.
Job Type: Full-time
Hours: Monday-Friday 8:00am-5:00pm
One Saturday per month 8:00am-12:00pm
Pay: $11.00 – $13.00 per hour
Experience & requirements:
- Must have 2+ years Customer Service experience within a call center environment
- Customer service experience focus with strong oral, written, and interpersonal communication skills
- Demonstrated ability to stay organized and successfully multi-task in a fast-paced environment.
- Strong attention to detail and time management skills
- Adaptability is a must, as well as the ability to accept and implement feedback effectively
- A quick learner who takes initiative in becoming proficient at new skills
- Positive attitude and dedication to team success
- Consistent on time attendance
- Must pass Criminal Background Check and Drug Screening
Benefits:
- Medical, Dental and Vision after 90 days
- Company paid Life Insurance
- Paid vacation, holidays and sick days
- Short & Long Term Disability
- 401(k) Retirement Plan with company matching funds
