Archive for Clegg’s News

October 2013 News: Rodents Like To Be Warm and Dry, Too!

In the October 2013 Clegg’s newsletter: Rodents Want To Be Warm and Dry, Too!; Andrew Taylor Earns Board Certification; Employee Profile: Bryan Bridgewater; and Refer a Friend.

Rodents Want to Be Warm and Dry, Too!

house mouse October 2013 News: Rodents Like To Be Warm and Dry, Too!As colder weather approaches, nuisance wildlife and pests like mice and rats may try to find a dry, warm place to spend the winter. Unfortunately, some of them may take up residence in your garage, attic or elsewhere in your house, and they can cause big damage.

Rodents will build nests out of available materials, including paper, boxes and wood. They also commonly gnaw on wires, causing electrical issues or shorting out security systems. They will even climb into a warm car engine and chew wiring under the hood. We have also seen cases where a residential alarm has been tripped repeatedly with no signs of any criminal activity. Upon closer inspection by the alarm company representative, they discovered that mice or rats had destroyed the wiring in the crawl space! Be sure to watch this video featuring Clegg’s “Junior Interns” with tips on keeping mice and rats out of your house.

If you believe you may have a mouse or rat infestation, or other nuisance wildlife, give us a call at 1.888.Mr.CLEGG or email us at durhamoffice@cleggs.com.

Andrew Taylor Earns Board Certification

Andrew Taylor 150x150 October 2013 News: Rodents Like To Be Warm and Dry, Too!Congratulations to Clegg’s “insect guy” and Technical Director, Andrew Taylor. He earned his Board Certified Entomologist status on September 3, 2013. The Entomological Society of America offers two certifications. The first, Associate Certified Entomologist, or ACE, is geared toward structural pest management professionals looking for a more general professional development program. The second program is geared toward those with degrees in entomology or a related field who are looking for a rigorous continuing education program.

If you have questions regarding insects at your house or business, contact us and we’ll put Andrew to work to get you an answer!

Employee Profile | Bryan Bridgewater

BryanBridegewater Morehead City 106x150 October 2013 News: Rodents Like To Be Warm and Dry, Too!Meet Bryan Bridgewater, a Pest Control Technician in the Clegg’s Morehead City, NC office. Bryan has been with Clegg’s for 22 years and is currently certified in Phase P (household pests) by the NC Department of Agriculture.

When asked what he enjoys most about his job, Bryan says, “I enjoy doing a good job and solving pest problems for my customers. It’s important to ask the right questions and really listen to people. I always try to treat people the way I would like to be treated.”

Bryan supports a number of charities, including the American Cancer Society, Red Cross, Wounded Warrior Project and the ASPCA. Watch for Bryan out and about in the Morehead City area!

Refer a Friend

Did you know that Clegg’s has a referral program? Existing customers can receive a $30 credit toward their next service by referring a friend or neighbor. Just make sure they let our team know that you are the person who referred them and we’ll credit your account after their initial service is complete. Questions? Email us at durhamoffice@cleggs.com.

 

 

Andrew Taylor Earns Board Certified Entomologist Status

Andrew Taylor 221x300 Andrew Taylor Earns Board Certified Entomologist StatusCongratulations to Clegg’s “insect guy” and Technical Director, Andrew Taylor. He earned his Board Certified Entomologist status on September 3, 2013. The Entomological Society of America offers two certifications. The first, Associate Certified Entomologist, or ACE, is geared toward structural pest management professionals looking for a more general professional development program. The second program is geared toward those with degrees in entomology or a related field who are looking for a rigorous continuing education program.

If you have questions regarding insects at your house or business, contact us and we’ll put Andrew to work to get you an answer!

BCE Logo web 300x136 Andrew Taylor Earns Board Certified Entomologist Status

September 2013 News: Crayons2Calculators

In the September 2013 issue of the Clegg’s newsletter: Clegg’s Supports Crayons2Calculators; Refer a Friend; Employee Profile | Tommy Griffin; Back to School Can Mean Head Lice; and Clegg’s Acquires Kiser Exterminating Inc.

Clegg’s Supports Crayons2Calculators

CTClogo squre 300x269 September 2013 News: Crayons2CalculatorsOnce again this year, Clegg’s joined with numerous other individuals and organizations to support the Crayons2Calculators school supply drive of The Durham Teacher Warehouse Corp. A total of $54,000 in supplies was collected to benefit local students! The mission of Crayons2Calculators is to “serve the educational and creative needs of students in the Durham Public School system by providing free school supplies to classroom teachers.” They collect supplies and then invite Durham teachers into the warehouse to “shop” and outfit their classrooms at no charge.

A recent study by the National School Supply and Equipment Association found that in the 2012-13 school year, 99.5% of public school teachers reported spending their own money on school supplies, instructional materials and/or other classroom materials. Ten percent spent $1,000 or more of their own money in total for the school year-about double the percent as in past studies. We applaud Crayons2Calculators and its supporters for working toward ensuring that teachers no longer have to pay money from their own pockets in order to do their jobs effectively. Read more…

Refer a Friend

Did you know that Clegg’s has a referral program? Existing customers can receive a $30 credit toward their next service by referring a friend or neighbor. Just make sure they let our team know that you are the person who referred them and we’ll credit your account after their initial service is complete. Questions? Email us at durhamoffice@cleggs.com.

Employee Profile | Tommy Griffin

TommyGriffin Southport sm 300x225 September 2013 News: Crayons2CalculatorsMeet Tommy Griffin, a pest technician with Clegg’s Southport/Oak Island office. Tommy has over 50 years of experience in the pest control industry, the last 13 of which have been with Clegg’s. Tommy’s entire family works in the pest control industry, and he learned the ropes from his father starting at the ripe old age of 12! Tommy currently handles the pest control needs of almost 500 families on Bald Head Island. When asked what he enjoys most about his job, Tommy replies, “Helping people.”

Outside of work, Tommy enjoys bowling, fishing and hunting. He also spends time volunteering with his church and the local fire department. If you are on Bald Head Island and see Tommy out and about, stop and say hello!

Back to School Can Mean Head Lice

Head Lice CDC gov 150x150 September 2013 News: Crayons2CalculatorsThose of you with school-aged children know how easily lice can be spread at school. Here’s a helpful article by Clegg’s entomologist Andrew Taylor that tells you what you need to know if your child comes home with lice.

 

Clegg’s Acquires Kiser Exterminating

CLEGGS Kiser 300x126 September 2013 News: Crayons2CalculatorsClegg’s is pleased to announce that we have acquired Kiser Exterminating Inc., of Roxboro. Kiser will retain its name and continue operations as Kiser Exterminating with Marshall Kiser servicing his existing customers. He can be reached at 336-599-2381. Read more…

 

 

 

 

Clegg’s Helps Fill That Bus for Crayons2Calculators

Clegg's Supports Crayons2Calculators

Once again this year, Clegg’s joined with numerous other individuals and organizations to support the Crayons2Calculators school supply drive of The Durham Teacher Warehouse Corp. A total of $54,000 in supplies was collected to benefit local students! The mission of Crayons2Calculators is to “serve the educational and creative needs of students in the Durham Public School system by providing free school supplies to classroom teachers.” They collect supplies and then invite Durham teachers into the warehouse to “shop” and outfit their classrooms at no charge.

A recent study by the National School Supply and Equipment Association found that in the 2012-13 school year, 99.5% of public school teachers reported spending their own money on school supplies, instructional materials and/or other classroom materials. Ten percent spent $1,000 or more of their own money in total for the school year—about double the percent as in past studies.

“On behalf of Crayons2Calculators and all the teachers and students we serve, I want to extend our sincere appreciation to Clegg’s Termite & Pest Control for the generosity and community spirit you showed in participating in the Fill That Bus supply drive and helping us surpass what we had thought was going to be a challenging goal!,” says Julie Marshall, Executive Director for Crayons2Calculators. “I wish you could see the pure delight on the faces of the teachers who have come into the store this year to find the shelves weighted down with brand new school supplies for their students. It means so much to them to know that the Durham community is committed to supporting their work to help ALL students achieve success. We thank you for demonstrating your caring and concern in such a tangible way. We are going to have a great school year thanks to you!”

We applaud Crayons2Calculators and its supporters for working toward ensuring that teachers no longer have to pay money from their own pockets in order to do their jobs effectively.

 

Back to School Can Mean Head Lice

Head Lice - Photo courtesy CDC.gov.

It’s that time of year again when parents and kids gear up for another year of school. All too often kids come home from school itching and scratching their heads constantly, and upon further investigation it is determined to be head lice (Pediculus humanus capitis De Geer). If you haven’t personally dealt with head lice, consider yourself lucky. When I was younger, my brothers and I were getting haircuts when the stylist jumped back and notified our mother we had lice! We went home with half-done haircuts and had to have our heads shaved. We made piles of our clothes and linens and set them ablaze (ok not really, but as parents we may be tempted to do this). We went through the special combs and pesticidal shampoo, and got a clean bill of health to return to school.

Lice Unhatched Nit CDC 378 lores 300x204 Back to School Can Mean Head Lice

Unhatched nit attached to strand of hair.


There are a lot of myths when it comes to head lice. First, they do not jump. Second, they do not spread to the entire body (that is a different kind of louse, the body louse, less frequently encountered). Third, it is not transmitted by animals to humans. Lice are very host specific, and unlike fleas which feed on many types of animals, a head louse will only feed on the scalp of humans. They are spread from human to human by sharing hats, combs, or headbands, et cetera. Encourage your children, especially daughters, not to share items like these in order to help lessen the chance of getting head lice. So what do you need to know when dealing with possible head lice on your child?

Lice CDC James Gathany 10854 lores 300x150 Back to School Can Mean Head Lice

Nymph stages 1-3 and adult male and female (L-R).
Photo courtesy James Gathany, CDC.gov website.

Remain calm. Head lice are often misdiagnosed by someone who is not familiar with head lice. Small clumps of hair gel or hairspray can look similar to the eggs of lice. The actual eggs, called nits, are glued to the hair and hard to remove. Special “nit” combs are needed to remove the eggs (metal “nit” combs are the best to use due to their durability). A person inspecting for head lice is advised to look for the adult lice behind the ears. An adult louse will be about an 1/8 of an inch long. If you are certain that the child has head lice, consult your local pharmacy for the best pesticidal shampoo, and comb to use on your child.

A pesticidal shampoo is by no means a cure-all, and parents have to realize that it is a pesticide that can cause ill-effects in children if misused. In short, follow the directions exactly on the bottle. A second treatment on the child may be necessary. The next thing parents should focus on is items like combs, towels, linens, and other items worn on the head. These items can be dry-cleaned, or washed in warm water for about 10 minutes (125-130 degrees). Head lice will not survive long off of a host (less than a day).

Finally, if you follow these steps you will have a good chance of taking care of the problem. If you are unsure and need a second opinion, I encourage you to consult a public health professional well versed in identifying head lice.

This article was written by Clegg’s Entomologist Andrew Taylor.

 

Clegg’s Acquires Kiser Exterminating, Inc.

Both pest control companies are NC-based and family-owned

Durham, NCClegg’s Termite & Pest Control, LLC announced today that it has acquired Kiser Exterminating, Inc., of Roxboro. Kiser will retain its name and continue operations as Kiser Exterminating with Marshall Kiser managing the subsidiary.

“My father Norman, Sr. founded Kiser more than 40 years ago,” said Marshall Kiser, owner of Kiser Exterminating. “My brother and I have both worked in the family business. When my brother passed away earlier this year, it was a blow to the company and the community he so dearly loved. I believe the decision to merge our operations with Clegg’s is a good one for our customers, who will continue to receive the great service they have always seen. I’ll be remaining with the company and servicing my existing pest customers who can call me at 336-599-2381.”

“We’re pleased to have Kiser Exterminating join the Clegg’s family,” said Philip Clegg, President of Clegg’s. “Kiser has very similar values to Clegg’s, in that they are a family-owned, local operation. They are also dedicated to providing excellent service and meeting all the pest control needs of their clients. We believe the acquisition will be a good fit for the companies and for our Roxboro clients.”

Clegg’s Termite & Pest Control, LLC (http://www.cleggs.com) is a family-owned, full-service pest control company based in Durham, North Carolina, offering residential and commercial pest control services throughout North Carolina. Clegg’s will devise a customized plan based on the individual pest and termite control needs of each customer. In addition to treating for termites, ants, bed bugs, roaches, fleas, ticks, mice, rats, and nuisance wildlife, Clegg’s also offers moisture control solutions and termite protection services. Clegg’s is an authorized operator for the Sentricon® Termite Colony Elimination System and a member of the North Carolina Pest Management Association. Clegg’s can be contacted by phone at 1.888.MR.CLEGG.

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August 2013 News: Bugs in NC

In the August 2013 edition of our newsletter: Are There Bugs in NC? You Bet! – Bed Bugs in the News – Employee Profile | Frank Holland.

Are There Bugs in NC? You Bet!

Carpenter Ants August 2013 News: Bugs in NCA lot of insects thrive in North Carolina. From ants to centipedes to spiders, you have probably seen many of the common bugs in the area. Insects are a great food source for birds, snakes and other wildlife, but when they get in our homes or put us at risk of illness or disease, they become more than a nuisance. We recently published an article on the most common bugs in North Carolina. If you missed it, read through and see how many of these bugs you’ve seen!

Bed Bugs in the News

Jason Viar on News11 300x217 August 2013 News: Bugs in NCJason Viar, branch manager of Clegg’s Fayetteville office, was recently interviewed on ABC11 for a segment on bed bugs. These annoying critters were virtually eliminated years ago through the use of harsh chemicals that have since been banned. The latest treatment techniques use thermal heat to kill the bugs.

Employee Profile | Frank Holland

clinton frankholland August 2013 News: Bugs in NCMeet Frank Holland, Branch Manager of the Clegg’s Clinton, NC office. Frank has been in the industry since 1992 and has worked for Clegg’s since 2001. As Branch Manager of the Clinton office, Frank oversees daily operations of all departments, handles business development, and works with his team to ensure high morale and excellent customer care. When asked what he enjoys best about his job, Frank responds, “I like knowing that we can make someone’s life and property better through our experience and service.”

Frank is a high school graduate and attended technical college to study HVAC. He has pursued pest industry-specific training, including:

  • Center for Urban and Industrial Pest Management at Purdue University, 1994
  • Food Plant Pest Management Certification, 2005
  • Integrated Pest Management (IPM) Certified, NC State University, 2005
  • Structural Pest and Termite Control License, 1999

Frank has received the Clegg’s Presidents Club award numerous times. He is a member of the Loyal Order of the Moose and was Legionnaire of the Year in 2008. Frank supports Mooseheart, a residential facility for underprivileged children; Moosehaven, an elder retirement village; and Adopt a Highway, where he cleans litter from area roadways.

Frank enjoys fishing, bowling, pool and firearms. He became a U.S. citizen in 1981 and learned the English language. Frank has three children and five grandchildren. He lives in Micro, North Carolina.

 

 

July 2013 News: Termites – After the Swarm

Here’s our July 2013 newsletter. In this issue: Termites: After the Swarm, Bed Bug Update, Meet Gabe Morrow, and the Sales Tax Holiday is back!

Termites: After the Swarm

Termite damaged baseboard Fayetteville small 300x225 July 2013 News: Termites   After the SwarmFor many homeowners, seeing a termite swarm is their first indication they have a problem with these wood-destroying pests. Termites only swarm in the spring, so if you didn’t see a swarm, you must not have a problem, right? Wrong! Swarms of termites are not the only indication that you have a problem. And since termites eat wood year round but only swarm once a year, it’s important to know the signs you might have termites.

Clegg’s recently published an article titled, What You Need to Know About Termites. Learn common signs of a termite infestation and steps you can take to keep these pests away from your home. If you suspect you might have termites, give Clegg’s a call at 1.888.MR.CLEGG. We offer free termite inspections, so you can find out for sure if you have a termite problem.

Bed Bug Update

“When I originally inspected Mr. Ormond’s home, the infestation and resulting damage was some of the worst I have ever seen,” says Tony Dobbs, Rambo’s handler and pest control/bed bug detection specialist. “I could smell the bugs when I walked in the door.”

Setting up to do a heat treatment in Ayden 300x200 July 2013 News: Termites   After the SwarmClegg’s treated a severe infestation of bed bugs at no charge for an elderly Ayden man and his son in June. The son had medical issues that worsened when home health care services were discontinued due to the bed bug infestation. Clegg’s bed bug specialist Tony Dobbs worked with the Ormond family and area agencies trying to find a solution to cover the cost of the treatment. When this failed, Tony approached Clegg’s corporate office for help. In addition to treating the home at no charge, Clegg’s Greenville team collected donations of gently used furnishings to give to the Ormond family. Read the story…

Employee Profile: Gabe Morrow, Asheville, NC

Gabe Morrow 223x300 July 2013 News: Termites   After the SwarmMeet our new Asheville Branch Manager, Gabe Morrow. Gabe has been working in the pest control industry since 1999. He started as a technician and route manager before becoming branch manager for Clegg’s Termite and Pest Control in Asheville, NC. Gabe is Quality Pro/AIB trained, and has an AGS in General Studies at Ivy Tech State College and an A.S. in Organizational Leadership and Supervision at Purdue University. Gabe holds pest and wood certifications in Indiana, Kentucky, North Carolina and Georgia.

Outside of work, Gabe does volunteer work with Grant County Rescue Mission, Wayside Mission and Goodwill Industries. He enjoys jogging and spending his free time outdoors with his wife and daughter. Gabe can be reached at 800-964-8553.

Sales Tax Holiday!

Just a reminder that both North Carolina and South Carolina will hold their annual sales tax holidays from August 2-4 this year. The tax-free weekend allows consumers to purchase certain items and not pay sales tax. Types of items covered are limited and there may be dollar limits of the value of each type of item. Click here to see the list of North Carolina regulations; click here for the list of South Carolina regulations.

 

 

 

June 2013 News: Summer Means Mosquitoes

In case you missed our June, 2013 e-newsletter, here’s the content for your review. In this issue: Summer Means Mosquitoes, Smoke and Scott Hays Certified, Employee Profile: David Sage, and Clegg’s Donates Bed Bug Treatment Services

Summer Means Mosquitoes

mosquito fayetteville w 150x150 June 2013 News: Summer Means MosquitoesMosquitoes are not only annoying and can cause itchy bites, they may also carry diseases that can be transmitted to humans and pets. They enjoy heat and humidity, and summer is their favorite time of year. Remember to use bug repellent if you plan to spend time outdoors. Look for a repellent with DEET, Picaridin, or oil of lemon eucalyptus. Follow directions carefully when using these products on children.

One step you can take to help keep the population down is to remove any areas of standing water on your property so the mosquitoes will not have a place to lay their eggs. If you plan to spend time on your porch, citronella candles may keep the bugs at bay. If you are planning a party or event, you may wish to have Clegg’s spray your yard ahead of time to help keep mosquitoes from feasting on your guests!

Smoke & Scott Hays Certified

Smoke 150x150 June 2013 News: Summer Means MosquitoesEarlier this year, Scott Hays assumed the role of handler for our bed bug dog Smoke. As part of this transition, Smoke and Scott were sent for additional training on how to work together. They were recently certified for bed bug detection by the American Working Dog Association. Congratulations, team Smoke! Read more…

 

Employee Profile: David Sage, Smithfield, NC

David Sage Smithfield web 150x150 June 2013 News: Summer Means MosquitoesThe photo here is of David Sage, the Service Manager in our Smithfield branch, performing a bed bug inspection. David joined the Clegg’s team in 2012 and is responsible for supervising the overall operations of the branch, including customer satisfaction, technician training and inventory control. David has seven years of experience in the pest control industry, and he holds a structural pest control license from the N.C. Department of Agriculture.

“Great communication skills are important for our pest technicians, and help them relay information about technical procedures to our clients so they understand what we are doing to fix their pest issues and why,” says David. “I especially enjoy teaching my technicians how to improve their client relationships and ensure they are able to identify and correct any and all pest issues!”

David is close to his family, which includes his parents, an older sister and a younger brother who also works for Clegg’s! In his spare time, David enjoys weightlifting. He can be reached through the Smithfield office at (800) 331-7196.

Clegg’s Donates Bed Bug Treatment Services

The home of a low-income man in Ayden, NC will be treated later this month by the Clegg’s team at no charge. According to Tony Dobbs, who performed the initial bed bug inspection, the infestation is one of the worst he has ever seen. The infestation is so bad that most of the upholstered furnishings in the home were beyond saving and had to be destroyed.

In addition to treating the home, the Clegg’s Greenville branch has collected gently used furniture to replace the items that were lost. These items have been verified bed-bug free and will be given to the family after their home is treated. Read more…

 

 

 

 

 

Clegg’s Provides Pro-Bono Bed Bug Treatment for Ayden Family

Medical issues and lack of community resources leave local man unable to afford bed bug treatment without help

Durham, NC – Clegg’s Termite & Pest Control, LLC announced that on Monday, June 17, it will be treating a severe bed bug infestation at the home of an Ayden family at no charge. The thermal heat treatment will eliminate the bed bugs. Once they have been removed, Clegg’s will deliver furniture donated by friends of Clegg’s to replace items that could not be salvaged.

“When I originally inspected Mr. Ormond’s home, the infestation and resulting damage was some of the worst I have ever seen,” says Tony Dobbs, Rambo’s handler and pest control/bed bug detection specialist. “I could smell the bugs when I walked in the door. Ormond’s son lives with him and has several medical issues. Because of the medical issues and financial situation, Mr. Ormond was unable to pay for treatment. I did some legwork and went through the standard channels to help him find resources that would help cover the cost of treatment. Unfortunately, I ran into brick walls at every turn. I finally went back to Clegg’s corporate team and asked what we could do to help. We all agreed given the severity of the situation, we could not just let it go. I got the go-ahead to schedule the heat treatment for next Monday.”

The bed bug infestation has further aggravated the son’s health issues. He had been receiving home health care, but when bed bugs were inadvertently carried back to the nursing facility, and his home was identified as the source, the provider discontinued home visits pending removal of the bed bugs. “This has been a real ordeal for Mr. Ormond and his son,” adds Dobbs. “After seeing everything he has gone through, I also asked the team at our Greenville branch about putting together a furniture drive to help Mr. Ormond and others like him. We have had a great response from the community. Once Mr. Ormond’s house is free of bed bugs, we’ll move some of the donated items in to replace the furnishings lost to the bed bugs.” In severe cases, it is not always possible to completely eliminate bed bugs in torn or damaged mattresses or upholstered items. All donated items are inspected by Clegg’s trained bed bug detection dogs before being provided to recipients.

Clegg’s Termite & Pest Control, LLC (http://www.cleggs.com) is a family-owned, full-service pest control company based in Durham, North Carolina, offering residential and commercial pest control services throughout North Carolina. Clegg’s will devise a customized plan based on the individual pest and termite control needs of each customer. In addition to treating for termites, ants, bed bugs, roaches, fleas, ticks, mice, rats, and nuisance wildlife, Clegg’s also offers moisture control solutions and termite protection services. Clegg’s is an authorized operator for the Sentricon® Termite Colony Elimination System and a member of the North Carolina Pest Management Association. Clegg’s can be contacted by phone at 1.888.MR.CLEGG.

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